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FAQs About Orders And Deliveries

Med Squad Jewelry operations continue but delivery times may be longer than usual. Expect 1-2 weeks for you item to ship as we are following social distancing best practices and only have 2 people in the warehouse fulfilling orders at a time.

When can I expect to receive my order?

All US orders ship via USPS First Class Mail. Delivery times are based on the following criteria. 

Once you receive your shipping confirmation, please allow 24-48 hours for the tracking number to update. Send all return, exchange or shipping inquiries to support@themedsquad.com

Free Shipping?

Yes! All US domestic orders ship for free. With international orders we are still subsidizing a large portion of the cost after you pay for shipping. 

Order Modifications

Changes and cancellations must be made within 48 hours of purchase, production time will be counted when all changes/updates are finalized and confirmed.